ecommerce
ecommerce

Virtual Assistant

Setting up your first Amazon store
giving you nightmares?

Leave it to our expert VAs and see your store grow

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ecommerce
ecommerce

Virtual Assistant

Running out of time and resources managing
your Amazon business?

4hr/week is all you need to invest with eLuminous VA services
managing your Amazon business to see it soaring far and above

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ecommerce
ecommerce

Amazon sales
growth services

Grow your sales with our
Amazon growth experts
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Amazon
Virtual Assistant

Amazon has been recognized as the world’s topmost e-commerce website selling millions of products worldwide with a humongous competition amongst the sellers. The more the competition, the difficult is the task to manage customers and live up to their expectations. And when it’s the task of managing clients, our virtual assistants surely knows how to nail it!

The methodical communication skills and the extensive customer support that we have provided to our 110+ clients over the last 8 years speaks volume about the kind of virtual assistants we have, to tackle the amazon seller’s workflow.

We know that the competition is here to stay but amidst the gallons of the counterfeits, we manage to sail through and try to provide the best communication and management to the customers who demand such involvements from the sellers in the amazon platform.

Our virtual assistants ensure every question is answered and every query is resolved to the best of their knowledge so that there is no stone left unturned for customer satisfaction. This in return would help in increasing the sales and profits at the same time.

What are the specialties of our amazon virtual assistants that make them stand out in the crowd?

In this fast-growing world, if you do not have that “x-factor” while executing any work, it is more likely that you will be sidelined in the crowd. So, our amazon virtual assistants ensure they stand out in the crowd with some superficial qualities and services in an offer for our clients. These supreme qualities are

  • Not only do they focus on communication and providing a solution to the customers but they also make ways for the management of sponsored product campaigns which are ROI oriented.
  • They focus on providing the customers with an end-to-end amazon seller account management which shows how dedicated they are with their work.
  • Our VAs are very prompt in handling the customer queries and provide the solution in no time. Thus, you are entitled to get the best services in client satisfaction and also get expert feedback management team.
  • Our VA teams are experts in providing customized solutions to each and every individual customer according to their different needs and queries.

These are some of the reasons why our amazon virtual assistants are better in their jobs to take care of the abundant customer base of the sellers on amazon.

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ecommerce

Here are the things
that our Amazon
Virtual assistants
can do best:

Services

Setup Amazon sponsored ads

Do keyword research

Bid the keywords and analyse the ads report to optimize the performance to get higher impression and lower aCOS

Build landing page sales funnel

Bring external Facebook and AdWords traffic into amazon product page

Promote products to customers with coupon code and giveaway campaigns etc.

Finding profitable products

Compare prices of items from various websites

Check the Sales Rank, Net Profit, and ROI

Use tools such as FBA calculator and Amazon Product Researcher, Dropshipping Toolbox, and Repricer tools

Email list building

Product Researching in major US retailers and Product Listing in Amazon and eBay.

Filter and sort options to factor customized costs and discounts

Produce a complete buy list of profitable items

Find Amazon Sources to Dropship and/or Sell on eBay

Create shadow listings (items which do not have a sales rank) and locate items which currently do not have any seller in Amazon

Locate items and itemize per area and check its availability in the store (Retail Arbitrage)

Writing engaging, user-friendly, unique and SEO rich product titles and descriptions to increase the marketability of the products

Adding appropriate images as per Amazon standards to increase the attractiveness of the product page. Create, enhance, crop, resize product image

Sorting and classifying the products under appropriate categories and subcategories so that the customers can visit the Amazon product page seamlessly without wasting any time

Taking care of Amazon inventory management to ensure that there are no loopholes in the delivery of products due to scarcity of products in inventory

Managing discounts, offers, coupons and reward points, which play a crucial role to attract more customers towards your product

Entering essential product data like price, product name, product description, brand name, manufacturer’s name, SKUs, MPN, UPC etc.

Adding crucial product attributes like product weight, colour, shape, size, etc. to attract more visitors

Obtaining mandatory details like European Article Numbers (EANs), International Standard Book Numbers (ISBNs) and Universal Product Codes (UPCs) from legitimate and concerned authorities

Administer & organize the stock so that there are no hurdles in delivery of Amazon products due to shortage of products in the inventory.

Bulk product uploading with the help of listing tools such as CSV files for ensuring correct listing of a large number of products in the quickest possible time

Product listing management

Amazon Store setup

Enhanced Brand Content- Create visual content in Seller Central that includes additional information on the brand products

Amazon Advertising- Sponsored Products Ads, Sponsored Brands, and Product Display Ads

Buy Box strategy- analyse metrics like fulfilment method, total price, and shipping time and determine a plan that will help you earn the Buy Box

Promotions- Managing promotions in the Today’s Deals link, which include Deals of the Day, limited time Lightning Deals, and Savings and Sales, Free Shipping, Percentage Off, and Buy One Get One

A+ Content- imagery, graphics, line breaks, formatted text, charts, and video to promote your brand or products

Amazon policy compliance- rectifying other problems including high ACoS, poor ad quality, improper budgeting, incorrect keyword types, suppressed listings, and overall performance obstacles

Analysis & reporting- analyse metrics, determine what’s working – and what’s not – and make adjustments accordingly

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