Customer Service Virtual Assistant
Enhance your Customer ExperienceFor any business to be successful, customer satisfaction plays an essential role. Our customer service assistant will provide customer-centric solutions to leave customers impressed and returning for more. This includes prompt responses to customers, timely resolutions for their complaints, live conversation with the customer instead of a chatbot and more. Now you can give your complete attention to your business growth and let us attend to your customers with our high-quality customer support.
Customer Service Virtual Assistant
Enhance your Customer Experience
For any business to be successful, customer satisfaction plays an essential role. Our customer service assistant will provide customer-centric solutions to leave customers impressed and returning for more. This includes prompt responses to customers, timely resolutions for their complaints, live conversation with the customer instead of a chatbot and more. Now you can give your complete attention to your business growth and let us attend to your customers with our high-quality customer support.
Scale up your business with happy customers
At eLuminous, we not only provide a dedicated and friendly customer service assistant but will also make sure they would be a perfect face for the brand. These assistants will ensure more positive customer experiences, which will result in the company’s growth. Our customer service expert will handle.
Providing quick & efficient response
Resolving customer complaints timely
Email, chat and phone support
Keeping records of the customer's feedback
Updating customers on the status of their purchase
Benefits of our Service
Tailor-made solutions & training
Steps to hire Virtual Assistant Service
Understanding the requirement
In-depth study of the objective and recommendations for the solutions that best suit your business goal.
Candidate Screening
We shortlist highly skilled, detail-oriented candidates, best matching your requirements. You can peruse the profiles of the candidates which will include experience, proficiencies & relevance.
Candidate Interview
After selecting suitable candidates, we will set up an on-call interview. No extra charges will be incurred.
Candidate Interview
Once the assistant is selected we will track their work in real-time and share a consolidated report regularly for your reference.
Tools we use
FAQ’s
What is the top software you use for virtual customer support?
Is my customer data protected?
Do virtual assistants care about customer satisfaction and experience?
Explore us today!
Why multi-task when eLuminous can offer a much-needed breather?